Privacy Policy

  Effective Date: November 22, 2024 At UrbanPonics (“we,” “our,” or “us”), your privacy is a priority. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, shop for products, engage with our programs, or support our mission through donations.
Information We Collect
  • Information You Provide:
    • Contact Forms and Emails: Name, email address, phone number, and any details shared in your messages.
    • Donations: Information submitted via the Givebutter platform (payment data processed securely by third parties).
    • Purchases: Name, email address, billing address, and payment details (processed securely via third-party payment processors).
  • Automatically Collected Information:
    • IP address, browser type, pages visited, and time spent on our site.
    • Analytics data collected through cookies to improve our website and user experience.
How We Use Your Information
  • To process donations and purchases.
  • To respond to inquiries and support requests.
  • To improve our website, services, and shop functionality.
  • To share updates about UrbanPonics, including opportunities to support our mission.
How We Protect Your Information
  • Using SSL encryption for secure website interactions.
  • Restricting access to sensitive data to authorized personnel.
  • Partnering with secure third-party platforms for donations and payment processing.
While we implement robust security measures, no method of transmission over the internet is 100% secure. By interacting with us online, you accept this inherent risk.
Sharing Your Information
  • We do not sell, trade, or share your personal information except:
    • With your explicit consent.
    • As required by law (e.g., court orders or subpoenas).
    • To trusted service providers assisting with our operations (e.g., shipping or analytics).
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and improve site performance. You can manage your cookie preferences through browser settings. Disabling cookies may affect site functionality.
Your Rights
  • Access, correct, or delete the personal information we hold about you.
  • Opt out of communications by contacting us at info@208.64.19.144.
Donations and Purchases via Third Parties
Donations are securely processed through the Givebutter platform. Product purchases are handled through secure third-party payment processors. Please review their privacy policies for details.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Please review this page regularly for updates.
Contact Us
If you have questions or concerns, please contact us at:
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